Terms of service

Updated Terms of Service — A Horizon Dawn

Last Updated: May 6, 2026

OVERVIEW

This website is operated by A Horizon Dawn. Throughout the site, the terms "we," "us," and "our" refer to A Horizon Dawn. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Your content (not including credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

SECTION 3 — PRODUCTS & SERVICES

A Horizon Dawn specializes in premium pet accessories for dogs, including collars, harnesses, beds, grooming tools, and travel gear. Certain products may be available exclusively online. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 4 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email address provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 5 — PRICING & PAYMENT

All prices are listed in US dollars. We accept major credit cards and other payment methods as displayed at checkout. We reserve the right to correct any pricing errors. Payment must be received prior to order fulfillment.

SECTION 6 — SHIPPING & DELIVERY

Orders are processed within 1–3 business days. Standard delivery within the United States takes 5–10 business days via USPS, UPS, or FedEx. Tracking information will be provided once your order ships. We are not responsible for carrier delays beyond our control. We currently ship within the United States only.

SECTION 7 — RETURNS & REFUNDS

We offer a 30-day return window from the date of delivery. Items must be unused and in original condition. A $9.99 restocking fee applies to standard returns. Defective or damaged items will be replaced or refunded at no additional cost. For full details, please review our [Refund Policy]. Contact us at dawn@ahorizondawn.com to initiate a return.

SECTION 8 — THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

SECTION 9 — USER COMMENTS & REVIEWS

If you submit a review or feedback, you grant us the right to use, edit, copy, publish, and distribute such content. We take no responsibility for any reviews posted by third parties but reserve the right to remove content that is unlawful, offensive, or inaccurate.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy at dogloveshops.com/policies/privacy-policy.

SECTION 11 — PROHIBITED USES

You are prohibited from using the site or its content to: violate any laws, infringe intellectual property rights, harass or harm others, submit false or misleading information, upload malicious code, or interfere with the security features of the Service.

SECTION 12 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. To the extent permitted by law, A Horizon Dawn shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.

SECTION 13 — GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Maryland, United States.

SECTION 14 — CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.

CONTACT INFORMATION A Horizon Dawn 5457 Twin Knolls Rd Ste 300 #1529 Columbia, MD 21045. Email: dawn@ahorizondawn.com Phone: 240-245-0370 Support Hours: Monday–Friday, 9AM–5PM EST